There is no ticket queue and no phone tree. Weblanda is small enough that the person answering your email is usually the person who can fix the thing you are writing about.
Email ussupport@weblanda.comAnything about products, orders, delivery, payouts or your plan. This reaches the people who build it, not a call centre.
A portfolio, a restaurant menu, a resume site — anything that is not an online shop. Prices and scope are published before you pay.
A payment that did not settle, a payout that has not arrived, a subscription charged twice. Send this one first and say what happened.
If you bought something from a shop on Weblanda, the seller handles the order, the delivery and any return — not us. Their shop page has their WhatsApp and their contact details.
Most questions have already been written down, and reading takes less time than waiting for a reply.
There is also a Chat button in the corner of every page on this site. It answers from the same written material, and hands you to a person when it cannot.
Four lines, and the first reply is usually the answer rather than a question back.
Never send us a password. Nobody at Weblanda will ever ask for one, and we do not need it to look into an account.
A direct message on any of these reaches us. For anything about your own account or an order, email is still better — we can answer properly and you have a record of it.
Support, billing, press and everything else. One address, read by a person.
The small print
Our privacy policy is written against the Nigeria Data Protection Act 2023.